Street Tech , LLC will ship the order as soon as the parts become available. Please allow 5-7 business days for in-stock items to arrive.
Once tracking information has been provided, cancellations are subject to a 25% restocking fee, unless it is an approved claims for reason such as goods damages during shipment. Returns 30 days post purchase date will not be honored.
Street Tech LLC offer’s a 5 Year Manufacture Warranty & LIFE TIME STRUCTURAL WARRANTY. To any of our customer’s who have a warranty issue, please contact us direct to our warranty department to handle any warranty claims. Street Tech, LLC's warranty is only for the original purchaser. Please make sure all wheels are test fitted for proper fitment and brake clearance.
Not Warrantied:
Wheels are not for track purposes.
Curb rash wheels , rock chips , improper tire mounting , improper installation, improper mounting equipment is Not covered under warranty. Please make sure the installer has the correct mounting machines to mount tire on wheels. If you hit a POT HOLE and cause damage to the wheels, that is not covered under warranty. If you go through your favorite drive thru and curb a wheel, thats not covered under warranty.
Stretched Tires:
We all know everyone wants the stretch look, however stretched tires does not give the wheel full support. Vehicles that use improper tire size or tire fitment may cause damage to the wheels as in Curb Rash, Bent ,or Cracked Wheel. Improper tire fitment at high speed or cornering may even pull the bead from the wheel. For correct tire sizes and fitment, please feel free to contact us any time. It is up to the customer’s discretion to use an improper tire size.
Wheel & Tire Fitment & Installation:
To ALL Street Tech, LLC Customers, please contact us for Tire Size Recommendations and any Wheel Fitment questions. We are not responsible for the retailer for installing incorrect tire sizes on your vehicle. Please make sure the shop / store has the correct mounting machines. Improper amount machine may cause damage to wheel. PLEASE make sure wheels are test fitted before mounting tires for brake clearance.
Wheel Maintenance:
We recommend the use of soap and water ” Standard Car Soap & Water “. We are NOT responsible for any stains or damage caused by chemicals , detergent’s , automatic car washes , polishing compounds , or coarse abrasive’s on wheels. Wheels should not be cleaned while HOT. Using chemicals , detergent’s , polishing compounds , automatic car washes may cause stains on the wheels, that is not covered under warranty.
You may return most new, unopened items within 30 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). However, if the return is due to your decision or error, you are responsible for all shipping costs including the initial shipping, despite it being free.
IMPORTANT: It is solely the customer's responsibility to ensure he/she has selected the desired wheel size for the application. Offfset and its partners are not responsible for incorrect wheel specifications. Custom-built orders (including all forged wheels) cannot be canceled, returned, or changed once processed.
Returns must be received in new, uninstalled, and unused condition in the original packaging. An RMA number is required for all returns and can be received by contacting customer service at sales@offfset.com. Refunds are offered for Domestic USA orders only. All sales are final for International orders. Refunds will be credited back to you within 7 days after we received and checked your item(s) into our warehouse. Refunds will be the total purchase price of the item, minus a 20% restocking fee (shipping and taxes not included) Please note that returns are not accepted on Custom Orders. All sales are final on custom orders.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (2 to 7 business days).
A 25% restocking fee will be subtracted from the refunded amount.
If you need to return an item, please contact us with your order number and reason for the return. We will respond quickly with instructions for how to return items from your order.
